When online sellers step out of the office or warehouse to set up shop at a sporting event, a fair, or a similar show, those businesses have a good opportunity to earn new customers and generate sales.

“On-site activation” describes this act of getting out of a company’s normal sales channel, if you will, and selling directly to customers at an event or conference.

Business-to-business suppliers do this sort of thing all of the time at trade shows and conventions, but on-site activations are also an opportunity for retailers selling to the public.

If it is helpful think of on-site activations and sales as part of omnichannel commerce. The term “omnichannel” is often applied to retailers selling in a traditional, physical store and via electronic channels like a website, a marketplace, or, perhaps, a mobile device. But the concept of selling in several channels could be applied to an online store setting up a temporary shop at the county fair, too.

It is also worth mentioning that on-site activations can be very profitable. As an example, one brick-and-click retailer in the northwestern United States will participate in more than a dozen on-site activations in 2017.

This brick-and-click retailer set up a large tent in a gas station parking lot across the street from one of the largest rodeos in the northwestern U.S.. This on-site activation should attract several hundred shoppers.
This brick-and-click retailer set up a large tent in a gas station parking lot across the street from one of the largest rodeos in the northwestern U.S.. This on-site activation should attract several hundred shoppers.

Some of these events — like a 10-day sale at a regional fair or seven days in a tent across the street from a nationally recognized rodeo — may generate $100,000 in sales or more.

Have a Purpose

Whether your on-site activation is at a local high school wrestling meet, the nearest Spartan Race, or the San Diego Comic-Con, you need a reason to invest.

For retailers, the aim will probably be one or more of these four:

  • Sell products,
  • Earn profit,
  • Collect email addresses,
  • Associate your brand with a cause or organization.

Your purpose will inform your planning and activation. For example, if your purpose was to sell products, you would be sure to bring enough inventory….