It’s safe to say Snapchat probably wishes Kylie Jenner was still under her self-imposed social media hiatus. Last Wednesday, she tweeted to her 24.5 million followers: “sooo does anyone else not open Snapchat anymore? Or is it just me… ugh this is so sad.” Shares of Snapchat’s parent company, Snap Inc., sank 6.1% on Thursday, costing Snap $1.3 billion (yes, billion) in market value. Can the social media platform bounce back, or are users done with it?

When Snapchat initially came on the social media scene, it was a way to send photos or videos, which after being viewed or played once, disappeared. Since then, it has changed immensely; it now lets you replay snaps an unlimited number of times, screenshot images if you want to save them, and save your own snaps to the Memories section of your account.

To say this recent redesign has users upset is an understatement. 1.2 million people have signed…