Easy Strategies to Improve Customer Service & Retention
It’s easy to get stuck in the cycle of thinking the key to growth is to always…
7 Pro Tips to Stay Out of the Spam Box with Email Marketing
Picture this, you spend weeks crafting the perfect email automation campaign…
NLP Chatbots: The Most Intelligent Content Marketing Tool
Chatbots continue to remain as the most prominent industry buzzword for some…
60 Trends and Stats That Define the Future of Ecommerce
Are you contemplating of starting own business or exploring ways to stay on top…
With Social Care, No Response is the Worst Response
Author: Seleah Gardiner / Source: Business 2 Community
Your Customer Service Team Should Be in Every Strategy Meeting
Author: Jaspar Weir / Source: Entrepreneur
Your Customer Service Team Should Be in Every Strategy Meeting
Author: Jaspar Weir / Source: Entrepreneur
3 Steps to Proving the Business Value of Social Customer Service
Author: Sarah Dawley / Source: Hootsuite Social Media Management…
6 Rules for Meeting Millennial Customer Service Expectations
Author: Jay Baer / Source: Entrepreneur
Social Media and Customer Service:: A #CMWorld Chat with Amanda Changuris
Author: Monina Wagner / Source: contentmarketingworld.com