Easy Strategies to Improve Customer Service & Retention
It’s easy to get stuck in the cycle of thinking the key to growth is to always be bringing in ...
It’s easy to get stuck in the cycle of thinking the key to growth is to always be bringing in ...
Picture this, you spend weeks crafting the perfect email automation campaign for your different segments. You finally hit “Publish” and ...
Chatbots continue to remain as the most prominent industry buzzword for some time now. Chatbots are credited to have the ...
Are you contemplating of starting own business or exploring ways to stay on top amid competition? Then mastering the ins ...
New York Times best-selling internet entrepreneur, Jay Baer calls social customer service a “spectator sport.” That’s because, on social media, ...
Customer service interactions are some of the most loaded for a business. Because of the hypercompetitiveness of the product market, ...
Customer service interactions are some of the most loaded for a business. Because of the hypercompetitiveness of the product market, ...
For example, you may want to: Improve your customer satisfaction or net promoter score (NPS) Improve your first response time ...
And phone capabilities, if you're into that sort of thing. The report also indicated that 52 percent of millennials actively ...
. Amanda Changuris took to the #CMWorld community, making her case for customer service teams to handle brand social media ...
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