Jack Dorsey wants ideas for how best to measure Twitter’s ‘conversational health.’
This story originally appeared on PCMag
Twitter knows it has a problem, and it’s looking for help.
On Thursday, CEO Jack Dorsey confessed that his company failed to predict that Twitter would become a haven for harassment, abuse and propaganda campaigns. And now that it’s a reality, he’s not really sure what to do. So he’s doing what Silicon Valley does best: crowdsource. He wants your ideas for how to help Twitter measure “conversational health” across the platform.
“If you want to improve something, you have to be able to measure it,” he said in a tweetstorm that called for the public to submit proposals.
We have witnessed abuse, harassment, troll armies, manipulation through bots and human-coordination, misinformation campaigns, and increasingly divisive echo chambers. We aren’t proud of how people have taken advantage of our service, or our inability to address it fast enough.
Twitter’s CEO made the plea as the company has been cracking down on the abuse. It has shut down accounts…
